AFFILIATE DISCLAIMER
This affiliate disclosure details the affiliate relationships of Custom Holidays UK with third-party companies and providers.
Certain services available on our website, including but not limited to flights, hotels, airport transfers, rail, ferry, bus, and other travel-related services, may be provided through affiliate partners or external third-party platforms. Any search results, pricing, availability, recommendations, or booking options shown through these affiliate services are provided directly by the relevant third-party provider and not by Custom Holidays UK.
Custom Holidays UK is not the booking provider for affiliate bookings and is not a party to the booking contract formed between the customer and the third-party provider. When you use an affiliate service available on our website and make a purchase, the booking contract is made directly between you and the relevant third-party provider.
By using these affiliate services, you acknowledge and agree that:
- All payments, booking confirmations, amendments, cancellations, refunds, schedule changes, and customer support relating to affiliate bookings are handled directly by the respective third-party provider.
- Custom Holidays UK has no control over the pricing, availability, booking conditions, fulfilment, customer support, or operation of the affiliate services.
- Custom Holidays UK is not responsible for any errors, inaccuracies, delays, cancellations, disruptions, losses, damages, or issues arising from the use of affiliate services or third-party providers.
- You are solely responsible for reviewing and accepting the terms and conditions, baggage policies, cancellation rules, refund conditions, and other policies of the relevant third-party provider before making a booking.
When you use affiliate links or booking services available on our website, Custom Holidays UK may receive an affiliate commission from the third-party provider at no additional cost to you.
Custom Holidays UK assumes no responsibility for errors or omissions in the contents, pricing, or operation of affiliate services or external third-party websites.
In no event shall Custom Holidays UK be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages whatsoever arising out of or connected with the use of affiliate services, external websites, or third-party booking platforms.
Custom Holidays UK reserves the right to make additions, deletions, or modifications to affiliate services, website content, or this disclaimer at any time without prior notice.
ATOL & FINANCIAL PROTECTION DISCLAIMER
Affiliate flight bookings made through third-party providers available on our website may or may not be ATOL protected. Customers should carefully review the booking terms, protection status, and conditions provided by the relevant supplier before completing a booking.
Where applicable, protection details will be provided directly by the third-party provider.
Custom Holidays UK may separately offer ATOL-protected travel arrangements under selected suppliers or package arrangements. Customers seeking ATOL-protected arrangements are encouraged to contact us directly before booking.
You may contact us using the details below:
General Email Address: [email protected]
Hotline: +44 20 7078 9892
THIRD-PARTY PRIVACY & EXTERNAL LINKS DISCLAIMER
When you leave our website or proceed to a third-party provider through affiliate links, widgets, or booking systems, the privacy policy, cookies policy, and terms and conditions of the relevant third-party provider will apply.
Custom Holidays UK does not control and is not responsible for the content, privacy practices, accuracy, availability, or operation of external third-party websites or services.
Our website may contain links to external websites that are not provided, maintained, or affiliated with Custom Holidays UK. We do not guarantee the accuracy, relevance, timeliness, completeness, or reliability of any information provided on external websites.
SOME IMPORTANT TRAVEL INFORMATION
Availability & Pricing
Seat availability, hotel availability, transfer availability, schedules, and pricing are entirely at the discretion of the airline, hotel, transfer company, or relevant supplier. Prices and availability may change without notice and are subject to the booking conditions of the relevant provider.
Many travel services are non-refundable or may incur amendment/cancellation charges.
Indirect Flights & Stopovers
Some flights may be indirect and may involve stopovers or transfers through other airports. Full details of any stopovers or routing information should be reviewed carefully before confirming your booking.
Baggage Allowance
Baggage allowances vary depending on the airline, fare type, route, and provider. Certain airlines may charge separately for hold luggage, checked baggage, seat selection, meals, or other optional services.
Customers should carefully review the baggage allowance and airline conditions shown during the booking process and on the booking confirmation.
Carry-on luggage must comply with the size and weight restrictions of the relevant airline.
Restricted Items
Many countries, including the United Kingdom, restrict the importation of certain food, plant, animal, agricultural, or prohibited products. Customers are responsible for ensuring they comply with all customs, immigration, health, and import regulations applicable to their journey.
Check-In Responsibility
Customers are solely responsible for complying with airline and transport provider check-in requirements. Certain airlines require online check-in, and failure to complete online check-in may result in additional airport fees or denied boarding.
We strongly recommend arriving at the airport at least 3 hours prior to departure for international flights unless otherwise advised by the airline.
Tickets may become non-refundable in cases of no-show, missed departure, or late check-in.
Amendments & Cancellations
Amendments, cancellations, refunds, and changes are subject to the terms and conditions of the relevant airline, hotel, transfer provider, or travel supplier. Many bookings may be non-refundable or subject to penalties.
Customers should review all fare rules and booking conditions carefully before confirming any booking.
DIRECT BOOKINGS & CUSTOM HOLIDAYS
This disclaimer applies only to affiliate and third-party services available through our website. Separate booking terms, conditions, responsibilities, and financial protection arrangements may apply to tailor-made holidays, package holidays, and direct bookings arranged directly by Custom Holidays UK through direct communication or by contacting our travel consultants.
AFFILIATE SERVICES CURRENTLY USED
Custom Holidays UK may currently use affiliate services including but not limited to:
- Aviasales
- KiwiTaxi
- 12Go
Additional affiliate providers or external suppliers may be added or removed at any time without notice.
By using affiliate services available through our website, you acknowledge and agree to the terms outlined in this disclaimer.
We genuinely appreciate your support of Custom Holidays UK.